Refund Policy

If for any reason you are not completely satisfied with your Laurea jewelry you may return it for a full refund so long as the return is initiated within 24 hours of delivery.

Due to Laurea jewelry being a physical commodity with values fluctuating daily with the price of gold, after the 24 hours Laurea jewelry may still be returned but only at its gold value less a 10% unwind fee. We offer free returns for orders within the Continental US. Other orders may incur a return shipping fee.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Info@maisonlaurea.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Info@maisonlaurea.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.